📦 Shipping & Delivery Policy – PuffyWear

At PuffyWear, we are committed to providing a smooth, transparent, and reliable delivery experience while offering cozy and comfortable winter-wear products designed to keep you warm at home.

🚚 Shipping Process

• Your order is shipped directly from our trusted international fulfillment partners.

• Processing time for all orders is 1–3 business days.

• Once shipped, the estimated delivery time is 6–12 business days.

• During peak seasons, holidays, or due to customs and logistics procedures, delivery times may vary slightly.

💼 Customs & Duties

• All PuffyWear prices include customs duties, taxes, and handling fees.

• You will not be asked to pay any additional charges upon delivery.

• All customs-related fees are fully covered by PuffyWear.

• If any customs processing occurs, customers will not be required to provide additional documents or payments.

📌 Important Information

• By placing an order, customers are considered to have read and accepted these shipping and delivery terms.

• Delivery times are estimates, as global logistics and customs operations may be outside PuffyWear’s control.

• Please ensure your shipping address is accurate and complete to avoid any delays.

• For questions or support, you can always reach us through our Contact Page.

Warm regards,
PuffyWear Customer Support Team ❄️💛